Terms and Conditions

Effective Date: 11.01.2026
Last Updated: 11.02.2026

1. Agreement to Terms

By accessing or using this website, you agree to these Terms and all
policies referenced herein.

2. Eligibility

You must be 18 years or older to purchase products from us.

3. Orders & Acceptance

We reserve the right to accept or decline orders at our discretion.
Order confirmation is not guaranteed until the product has been
dispatched.

4. Pricing & Payment

Prices include VAT where applicable. We accept online payments through
PayFast. You agree to pay all charges displayed at checkout.

5. Product Use

Our products are cosmetic in nature. Please follow all label
instructions carefully. We are not liable for misuse, adverse reactions,
or allergies.

6. Intellectual Property

All content on this website, including text, images, and logos, is the
Property of IlariaNaturals and may not be reused, copied, or distributed
without prior written permission.

7. Limitation of Liability

To the fullest extent permitted by law, IlariaNaturals shall not be
liable for any indirect, incidental, or consequential damages arising
from the use of this website or our products.

8. Governing Law

The laws of the Republic of South Africa govern these Terms.
Any disputes shall be resolved in the relevant South African courts.

9. Changes to These Terms

We may update these Terms at any time. Continued use of the website
constitutes acceptance of the updated Terms.

10. Contact

Email:info@ilarianaturals.com

Shipping Policy

Effective Date: 11.01.2026
Last Updated: 11.02.2026

1. Processing Time

Orders are processed within 1–2 business days.

2. Delivery Time

Shipping within South Africa typically takes 3–7 business days.
International shipping times vary depending on destination and customs.

3. Shipping Costs

Shipping fees are calculated at checkout based on package weight and destination.

4. Tracking

A tracking number will be provided once your order has been dispatched.

5. Lost or Delayed Shipments

If your order is delayed or appears lost, please contact us at info@ilarianaturals.com.
We will assist with tracking or re-shipping if the courier confirms the
package as lost.