Privacy Policy

Effective Date: 11.01.26
Last Updated: 11.01.26

1. Introduction

We respect your privacy. This policy explains how IlariaNaturals
(“we”, “us”, “our”) collects, uses, stores, and protects your personal
information when you visit or make a purchase on our website: www.ilarianaturals.co.za

2. What We Collect

We may collect:

  • Contact info: name, email, phone, delivery address
  • Account data: username, password (securely stored)
  • Purchase info: products bought, order history, payment details
  • Device info: IP address, browser type, pages visited
  • Marketing data: newsletter preferences

3. How We Use Your Data

We use your information to:

  • Process orders and payments
  • Communicate order status and support inquiries
  • Improve our website experience
  • Send marketing communications (with opt-in consent)
  • Prevent fraud and ensure security

4. Cookies & Tracking

We use cookies and similar technologies to personalize your experience,
remember preferences, and analyze traffic. You can manage cookies via
your browser settings.

5. Third Parties

We share data only with:

  • Payment processors (e.g., Payfast, Stripe, PayPal)
  • Logistics and shipping partners
  • Analytics providers (e.g., Google Analytics)
  • Legal authorities, when required

We do not sell your personal information to third parties.

6. Security

We implement reasonable measures to protect your data, but no system is
100% secure. By using the site, you accept this.

7. Your Rights

You have the right to:

  • Access your data
  • Correct errors
  • Delete your account (with order history exceptions)

To exercise your rights, contact us at
info@ilarianaturals.com.

8. Contact

IlariaNaturals
Email:info@ilarianaturals.com